Book

Reservations

How to book your stay.

Five quick steps. Works the same whether you're booking boarding, daycare, grooming, training, or cat boarding.

  1. 1

    Create your profile

    All bookings start with a Ruffin Inn customer profile. It's quick — your information is saved so future stays only take a few taps.

    Or download the Gingr app (iOS or Android). When you sign up, enter our invite code: 148300

    Open the booking portal

  2. 2

    Request your dates and service

    Pick your service — Boarding, Daycare, Grooming, Training, or Cat Boarding — and the dates you need. If we're fully booked, the portal will let you know immediately so you can pick another date.

  3. 3

    Deposit (if requested)

    Boarding requests may include a 15% deposit to confirm the booking. The deposit holds your suite and helps us staff appropriately. Cancellations more than two weeks before your stay are fully refunded.

  4. 4

    Wait for confirmation

    Our team reviews each request and sends a confirmation email with your assigned lodging and any notes about your stay. Most requests are confirmed within one business day.

  5. 5

    Submit immunization records

    We need current Rabies, DHPP (or FVRCP for cats), and Bordetella records on file before check-in. Two ways to submit:

    • Upload directly to your profile in the portal — fastest, no paper
    • Bring a printed copy from your vet at drop-off

Vaccination requirements by service

Dog Boarding

Rabies, DHPP, Bordetella. Bordetella must be administered 7+ days before the first stay.

Dog Daycare

Same as boarding. New daycare dogs do a short orientation visit so we can match them to the right play group.

Cat Boarding

Rabies and FVRCP current. Outdoor cats must be flea-free at drop-off.

Grooming

Rabies, DHPP, Bordetella — same requirements as boarding and daycare.

Training

Puppies can start at 12 weeks with at least one round of vaccinations. Same Rabies/DHPP/Bordetella once eligible.

Contact us

Hours

  • Mon–Fri: 6:30 AM–noon & 2–6 PM
  • Sat–Sun: 7 AM–noon & 2–6 PM
  • Nap time (no drop-off or pickup): noon–2 PM daily

Ready when you are.

First-time boarders get a quick orientation visit before their overnight stay so they leave home already comfortable here.

Book online Book a tour

Or call (763) 682-4247